Notice of Nondiscrimination

Immanuel and its affiliates¹ comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Immanuel does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Corporate Compliance Officer, Immanuel’s Civil Rights Coordinator.

If you believe that Immanuel has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Tracy Durbin, Corporate Compliance Officer and Civil Rights Coordinator, 1044 North 115th Street, Suite 500, Omaha, NE 68154, 855-829-5573, 1-800-833-7352 (TTY- Nebraska) or 1-800-735-2942 (TTYIowa), (402) 829-2939 (fax), You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tracy Durbin, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 590F,
HHH Building,
Washington, DC 20201
800-537-7697 (TDD).

Complaint forms are available at

¹ PACE Iowa, PACE Nebraska, Immanuel Affordable II, Inc., Immanuel Retirement Communities (Trinity Village Assisted Living only), and Immanuel Long Term Care.